Inbound
Answers calls, messages, email and web requests with guest context and approved hospitality knowledge.
CallsWhatsAppEmailGuest requests
AI agent platform for hospitality
Your AI agent for premium hospitality.
CiergeOS helps hotels, resorts and hospitality brands launch multilingual AI agents that answer calls, manage WhatsApp and email, automate guest requests and proactively follow up 24/7.
Your AI concierge answers every guest call, 24/7.
Hotel call automation, WhatsApp, email and guest operations under the same branded AI identity.
24/7 Voice AI
WhatsApp + email
Outbound AI
White label
Voice AI
AI that answers every guest call.
CiergeOS brings AI phone agents into hospitality phone systems: they answer instantly, speak multiple languages, handle frequent requests and escalate to the team only when needed.
Explore Voice AIPhone system integration
Instant pickup
Multilingual voice
Natural conversation
Escalation when needed
No missed calls
Turn every inbound call into service and revenue.
Built for hotels that need an AI phone agent, hospitality voice AI, hotel call automation and AI receptionist support.
Channels
One AI agent across every guest channel.
Voice as the premium differentiator, with WhatsApp, email, web and messaging tied to the same operating context.
Voice
Answers live calls, understands intent and moves the guest to the next action.
Messaging
Web
Operations
White label
Integrations
How it works
From guest request to completed workflow.
The AI agent responds instantly, resolves requests, promotes services and escalates to the team only when needed.
The guest reaches out
Cierge responds instantly
Cierge manages the next operational step
Your team steps in when needed
Inbound + outbound
AI that takes action.
CiergeOS automates incoming requests and outbound actions that drive operational continuity, guest engagement and revenue.
Outbound
AI that calls guests, not just answers them: confirmations, reminders, operational notifications, follow-ups and upsell campaigns.
Event confirmationsReminder callsReservation follow-upsService upsell
White Label AI
Your brand. Your AI concierge.
Launch an AI agent your guests recognize as yours: name, identity, tone, policies, workflows and escalation rules configured for the brand.
Custom naming
Branded guest-facing identity
Multi-property deployment
Centralized governance and workflows
See White Label AIHospitality use cases
Concrete automation for guest operations.
CiergeOS is built for real requests, not abstract demos: calls, messages, confirmations, bookings and revenue follow-up.
Reservation questions
Check-in support
Airport transfer coordination
Spa bookings
Restaurant reservations
Event confirmations
Room service routing
Concierge requests
Premium service upsell
Benefits
AI automation for operational outcomes.
Never miss a guest interaction
Operate 24/7 without staffing constraints
Reduce front desk workload
Increase ancillary revenue
Multilingual communication at scale
Deploy under your brand
Enterprise
Deploy hospitality AI at scale.
For hospitality groups that need branded AI identity, central control, integrations and operating rules across multiple properties.
Multi-property
White label
Centralized management
Integrations and APIs
Governance
Scalable deployment
Hospitality solutions
AI agents for hotels, restaurants and beach clubs.
Deploy a branded AI concierge across high-volume workflows: reservations, guest requests, confirmations, reminders and follow-ups.
Hotels
AI agents for calls, guest requests, reservations, WhatsApp follow-ups and payment coordination.
Try it by phone
Restaurants
Reservations, changes, cancellations, reminders and guest communication handled 24/7.
Try it by phone
Beach Clubs
Reservations, seasonal requests, guest communication and service coordination.
Try it by phoneIntegrations ready for daily operations.
3CX
SIP
WhatsApp
Google Calendar
Stripe
SMTP
Ericsoft
CRM
Knowledge Base
FAQ
Is CiergeOS a chatbot?
No. CiergeOS is an AI agent platform for hospitality. It combines voice AI, WhatsApp, email, guest messaging, workflow automation, human escalation and integrations.
Can the AI agent act proactively?
Yes. CiergeOS agents can be configured for outbound confirmations, reminder calls, service follow-ups, operational notifications and guest re-engagement.
CiergeOS